Frequently Asked Questions

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Q:What insurance plans do you accept?

Back Bay Imaging participates in virtually all insurance plans. Our billing and insurance personnel are available to assist you with any questions.

Q:Do you accept payment plans?

Yes. Our onsite financial counselors will be happy to discuss payment plans.

Q:How accurate is the equipment used?

Back Bay Imaging maintains technologically advanced facilities. All equipment is state-of-the-art and undergoes rigorous, daily quality control checks to yield the highest degree of accuracy. In addition, we conduct frequent and regular preventive maintenance checks.

Q:What exactly does a radiologist do?

Radiologists are medical doctors who have chosen to specialize in the field of imaging for the diagnosis and treatment of disease. The most important task of the radiologist is to interpret the data from your procedure and combine that information with the clinical findings of your doctor. We commonly refer to this process as a “reading.” The goal of the reading is to provide your physician with a clearer picture of what is happening inside your body.

Q:Do radiologists have special credentials?

Yes. All Back Bay Imaging radiologists are board certified or board-eligible by the American Board of Radiology, which means they have completed a radiology residency and examinations as well as maintaining ongoing educational programs. In addition all of our radiologists hold fellowships in subspecialties.

Q:Will the radiologist meet with me during my test?

Not always. Your primary contact will probably be with the technologist who administers your exam. It depends on the exam. Some require the direct supervision of a radiologist while others are performed completely by the technologist and reviewed afterwards by the radiologist. However, if you’d like to speak with the radiologist, we will make every effort to accommodate your request.

Q:What is a technologist?

A technologist is a person specially trained to operate the diagnostic imaging equipment and to position patients to achieve the clearest images possible. While technologists are not medical doctors they do work closely with the radiologist reviewing patient histories, presenting histories and preliminary films to the radiologist and making sure all patients are as comfortable as possible.

Q:Do technologists have special credentials?

Yes. Back Bay Imaging employs only licensed technologists.

Q:Will I know the results of my exam before I leave?

Generally not, your typed results are forwarded to your physicians within 1 to 2 days. A preliminary report is typically faxed the same day. It is very important for your physician to compare our conclusions with his or her clinical findings in order to present you with a complete diagnosis.

Q:How will I get the results of my exam?

A transcribed report will be forwarded to your health care provider within two working days. Your health care provider will discuss the results and your options with you. Significant findings are generally phoned to the referrer prior to transcription so that treatment planning with the patient may begin as soon as possible. Some referring physicians request to see the films as part of their treatment planning with the patient. Back Bay Imaging provides film courier services as a courtesy to local referrers for this purpose.

Q:What type of clothing should I wear for my exam?

Wear comfortable, metal-free clothing (i.e., sweat pants, T-shirt, shorts, metal-free bra, etc.). It may be necessary to have you change into a patient gown depending on the area being scanned.